How information is selected and verified.

Source priority

• Government agencies, regulators, courts, and official state programs
• Original forms, rules, notices, enforcement records, and public guidance
• Clearly identified institutional complaint channels, such as BBB, when relevant

Publication controls

Content moves through draft, review, and published states. A record must include its original URL, publisher, source type, state coverage, and last verification date before publication.

What “verified” means

Verified means the linked source was checked and the site description was compared with what that source published on the listed date. It does not mean that an agency will accept a particular complaint or produce a particular result.

Boundaries

The site reports and organizes public information. It does not evaluate personal claims, interpret contracts, calculate damages, recommend allegations, determine that conduct was unlawful, or predict what an agency or court may decide.